Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6459 Views
  • 2 replies
  • 1 kudos

Business SIM in USA

Hi All I'm off to the States next week on holiday so will not be using phone for business much at all. Called CS and it is not viable for me to pay for the add-ons as I have a personal SIM (not O2) that allows me to use my UK allowances in the US. I ...

PJB by Level 1: Joiner
  • 1746 Views
  • 6 replies
  • 0 kudos

Resolved! Call fowarding and Spend Cap

Hi, Is it possible to set up call forwarding remotely with in my online account? I would also like to add additional data as I have reached the spend cap.

TomDorse by Level 1: Joiner
  • 584 Views
  • 1 replies
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Resolved! O2 invoicing for Apple Watch

HiEarly last year I had to open a personal account for my business mobile in order to procure sync my Apple Watch. However as I would prefer for O2 invoices to be billed in the name of my business (so that we can reclaim the VAT) I am wondering when ...

njellin by Level 1: Joiner
  • 626 Views
  • 1 replies
  • 0 kudos

Resolved! No network in Italy

Hello, I landed in Italy last night and my phone network or mobile data is working, so I am unable to ring the Uk helpline. What should I do please.

Resolved! Need to update tariff

Currently on holiday in a cottage with no Wi-Fi and wanting to watch the final round of the masters using personal hotspot. Need to upgrade my tariff to do so. Phone lines closed, have signed up for myo2 to change tariff but it’s not letting me in, s...

chrishutt by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Resolved! Business account

Hi all, I have recently set up a ltd company and I am required to change my contract to a business account for work purposes. Please can you inform me how I can make the switch over to business account. Thank you

chips102 by Level 1: Joiner
  • 641 Views
  • 1 replies
  • 0 kudos

Resolved! end of contract

Hi, my contract ends october 22, do i have to give notice if i decide to leave and would this also cancel any association with the dreadful airial direct - thanks in anticipation

Resolved! Unable to make phone calls

I have woke up this morning and tried to make numerous of phone calls due to my son having seizures and fits every time I try and phone it is saying call failed I need to know why as my phone can’t be cut off due to serious illness my son has. I rang...

Emily15 by Level 1: Joiner
  • 720 Views
  • 1 replies
  • 0 kudos