Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6278 Views
  • 2 replies
  • 1 kudos

Mis sold contract by Aerial! Please help

Hi, my mum was contacted by Aerial an O2 partner as they describe themselves and talked her into swapping her normal account to theirs as it was a good deal. She agreed and lost all service, internet access and 4G so called them and was advised she h...

Niki9 by Level 1: Joiner
  • 828 Views
  • 2 replies
  • 0 kudos

Resolved! Dual SIM for Apple Watch

I want the new Apple Watch 9 but with cellular this time (as my last one wasn’t) and I wish to buy it direct from Apple in order to get a trade in. I am on a business tariff with O2 so can I get a dual sim for my watch with the same number as my iPho...

Barkster by Level 1: Joiner
  • 1367 Views
  • 3 replies
  • 0 kudos

Invoice for September

Why is my last invoice double the agreed monthly amount? I cannot see from the statement why this would be?

Andy141 by Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Travelling to USA

I am going to travel to USA for 3 weeks . Can you sort out a bolt on package for my 2 mobiles .

Mills52 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

incorrect name on Invoice

I have a contract with O2 related to McAfee Multi Access, which charges me £3.00 per month plus VAT.It was originally done in the name of Hellings Associates Limited and I receive Invoices monthly, addressed to that Company, FAO Geoffrey Hellings.My ...

Swap sim

Hello! Just got the new Z Flip and I'm having trouble getting the service off my old S21 onto this. Tried to do sim swap on the website, but I can't find the option to do it for a business account. Help please!

Can’t login into app or billing

Hello! I can’t login into the billing area or app, even though I have reset my password. The login in details work on the website but not in the app nor can I login to the billing area on the website. Please can I just talk to someone about this?

Rin1 by Level 1: Joiner
  • 1094 Views
  • 4 replies
  • 0 kudos

Resolved! Recent Charges Screen

Does the Recent Charges screen display all calls made including unanswered ones? I want to see all calls a number has made whether answered or unanswered.

JennySyn by Level 1: Joiner
  • 606 Views
  • 1 replies
  • 0 kudos