Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6224 Views
  • 2 replies
  • 1 kudos

Aerial Direct Complaint Support

I was called by Aerial Direct and was led to believe they were o2. I renewed my o2 contract with them verbally. However, I do not believe I was informed that this would be a business account. I do not own a business and have always held a personal co...

New-User by Level 1: Joiner
  • 7093 Views
  • 18 replies
  • 1 kudos

Unable to Pay

02 has bizarrely put my phone as being paid by cheque despite numerous calls setting up a direct debit. Have now cut me off with no means to pay! On hold for an hour and not getting through having to use my wife's phone. Complete shambles! I have cal...

Matt38 by Level 1: Joiner
  • 582 Views
  • 3 replies
  • 0 kudos

Trying to contact o2 business

Hi, is anyone having trouble contacting o2 business? I rang the phone number on the web site last night ant 1630 and it put me through to. Consumer accounts. They diverted me to business and I was on hold for an hour and half. And I’ve just spent ano...

John76 by Level 1: Joiner
  • 1762 Views
  • 5 replies
  • 0 kudos

Need Vat invoice

We hereby request to generate Vat invoice for our monthly bill

GETH by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Not getting calls on my business mobile ************

I recently was called by O2 who gave me a new tariff but today I am not getting calls and I cannot call out on my mobile. Colin **Personal info** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

arkless67 by Level 1: Joiner
  • 459 Views
  • 3 replies
  • 0 kudos