Then you need to pick up the phone and call customer services, as this is a customer to customer community and not customer services
All the contact details are in this guide Guide: How to find help & contact O2
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
