iphone 7 update fix

[Anonymous]

I have an iphone 4s given as a present (on a monthly rolling contract), updated with ios 7 package yesterday, I have an older style o2 package allowing unlimited internet (I do not want to change this ever as is at a low cost price I cannot afford to increase), when previous apple updates occurred I had to reset APN for mobile data and mms, under ios7 this is not working and allowing 3g access.

Does anyone know if apple have released a hotfix for this error yet, please

many thanks

Diane

[Anonymous]

Hi

Did you carry out the carrier update right at the end of the ios 7 update.

Have you turned off 3g to try it on 2g ?

I know you have looked at your APN's but please just re check them to enure all is ok.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network and they are set up right for Contract or Payg.

Check your service status just to make sure its not your masts that are having issues.

http://status.o2.co.uk/

Sometimes giving your sim a wipe helps.

Try Settings > General > Reset > Reset Network Settings.

Alo check with o2 Customer Services that your account is Ok.

[Anonymous]

Thank you for help, have now tried all those possible solutions available, and I still have the original problem...

[Anonymous · Accepted solution]

Is the Service Status for your postcode saying that all services are fine ?

Have you called o2 on 202 to have your account checked over.

You could book your iphone in with the genius bar to have a diagnostic run on it.

http://www.apple.com/uk/retail/geniusbar/