iPhone 5 mms problems still!!

[Anonymous]

I posted a whilst back as I was unable to send mms to contacts who aren't IMessage users. Response came back must be a settings issue speak to O2. Four sessions with them later phone reset account reset message settings reset and I still can't send them, even worse I can't receive them but have never had an issue with this before! I now have to log onto the website!! Someone please help this must be a simple fix its frustrating and driving me batty!!

[Anonymous]

Hi,

Have you thought about popping into an 02 store and seeing a Guru or into an Apple Store to see a Genius or specialist for them to look over the phone and test its settings.

http://www.apple.com/uk/retail/geniusbar/

[adamtemp64]

ring o2 202 on monthly 4445 on payg

Ask them explicitly to reprovision mms on your account.

Then if on pay monthly iphone data bolton do a reset network settings.

This should cure your mms issues

[Anonymous]

I think I'm going to have o, spoke to them again still not fixed. Don't really want to go into an O2 store as they are usually hopeless will try an apple store.

[Anonymous]

I did, they say they did reset network settings still no go aaaarghhhhhh 😞

[Anonymous · Accepted solution]

Make an appointment at an Apple store using the online link and insist they check the MMS spec by sending you one and vica versa.

When they see the issue they will hopefully give you a mint refurb or new one.

[Anonymous]

Thanks, I'm booked in Sunday to see a genius hopefully they will get it fixed for me.

[Anonymous]

Hi All

Just thought I would pop back and let you know all sorted now, some twerp at 02 had turned MMS off on my account!

[Anonymous]

Thank you for taking the time to update your thread.

These things happen I suppose but is annoying I submit !

Take care.