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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9760 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383780 Views
  • 4 replies
  • 0 kudos

Resolved! number transfer

I've not long had an iPhone 5 but have not been able to request my pac-code from my old network provider until today so that i can keep my old number on my new o2 phone. I've just had a text sent to my old phone (which was 3 network) saying: o2:Thank...

Anonymous by Not applicable
  • 18585 Views
  • 2 replies
  • 0 kudos

Fix for not being able to send/receive texts following upgrade

Not sure why this works, but I've just seen this on another forum and it appears to have worked for me....try switching your iPhone to 'airplane mode' for 30 seconds, then turning it off again. Now my text messages seem to be working OK! Either that ...

Deb0rahB by Level 1: Joiner
  • 3540 Views
  • 3 replies
  • 1 kudos

Resolved! iPhone 3GS old SIM new handset

i've recently had to replace my damaged 3GS handset - put my old SIM in the new 3Gs handset and have been able to sync all the apps but can't seem to make phone calls or send/receive SMS messages. On Pay and Go tariff. Any ideas on what I need to do?

Deb0rahB by Level 1: Joiner
  • 3263 Views
  • 3 replies
  • 0 kudos

Iphone 3GS - Cant connect to o2 email address

Ive just swapped my bb torch 9800 for an iphone 3GS. I have tried to set up my o2 email address on the iphone but I keep getting an error msg saying "mail.o2.co.uk" is not responding ?? Has anyone got any advice please ?

Anonymous by Not applicable
  • 3893 Views
  • 3 replies
  • 0 kudos

Resolved! Sim Swap without Old Sim.

Basically I want to do a sim swap for my new iphone 5 but the problem is I have damaged my old sim so I can't access it. I don't want to ask for a replacement as it will take 3-5 days and adter that i will not use it. Is there any way I could do it w...

Anonymous by Not applicable
  • 16102 Views
  • 4 replies
  • 0 kudos

Clear iPhone 5 cases: TPU type?

Q: Does anyone know of any good TPU material clear/see-thru iPhone 5 cases? TPU is a composite material, a mix somthing between too soft rubber and harder plastic, hence IMO is the best material for both gripping and not scratching the back of the ph...

jimthing0 by Level 8: Talented
  • 11011 Views
  • 10 replies
  • 0 kudos

Resolved! Essential Apps Starter List

If you've just got a new iPhone and are looking to install some apps, then here is a list of some of the most popular and recommended free apps for the iPhone. Please feel free to post any recommendations and I will update the list accordingly. Utili...

Anonymous by Not applicable
  • 9617 Views
  • 18 replies
  • 6 kudos

How do I get online outside of my house?

I've bought a second hand iphone and I'm paying for unlimited internet access but when I leave home and my WiFi disappears I can't get a connection. I have Enable 3G switched to "ON" . A circle appears when the WiFi symbol disappears

Anonymous by Not applicable
  • 5926 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring mobile number from old network

I have recently moved from Orange to O2 and requested to keep my old number. Whilst the tel number attached to my account is correct the transfer does not appear to have fully worked. Incoming calls are fine but there are issues when I send an SMS th...

Anonymous by Not applicable
  • 3455 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving image attachments with messages

Help please - new to O2 community and new to iPhone 5. I'm assured messages are being sent to my phone (from a Nokia) with attached photo's. Nothing is getting through - neither text message nor attached image. Would be very grateful for advice. Many...

Anonymous by Not applicable
  • 8258 Views
  • 18 replies
  • 0 kudos