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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9305 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382710 Views
  • 4 replies
  • 0 kudos

iPhone 5 - 3G Usage Extremely High

I bought the iPhone 5 on Friday afternoon and got around to switching it on and setting it up just over 24 hours ago. I set up wifi straight away and have been using this since I set it up. It was only about 6 hours ago when I left the house that 3G ...

Anonymous by Not applicable
  • 9284 Views
  • 35 replies
  • 0 kudos

Resolved! iPhone data over usage?

Hi All I've just had a text message from 02 saying I've used all my monthly data usage. I'm not sure if this is an 02 issue or maybe an iphone issue, but I can see that every other night at midnight I use huge data amounts, when I'm not actually usin...

Anonymous by Not applicable
  • 2773 Views
  • 3 replies
  • 0 kudos

Resolved! o2 iPhone 4 Unlock?

Hello all, I wondered if anybody here could help me?I recently bought a iPhone 4 through a friend of a friend & didnt realise it was locked to o2! (i am currently with Vodafone)I currently have the handset but the guy who was the original owner has f...

Anonymous by Not applicable
  • 2582 Views
  • 2 replies
  • 0 kudos

Resolved! Gmail Not working After Upgrading to iOS 6.1 Version on iPhone 4s

Hi, I have just upgraded to iOS latest 6 version and my inbuilt gmail application is not working. It states "Cannot Get Mail The user name of password for "imap.gmail.com" is incorrect. I have tried deleting the gmail account from settings and config...

Anonymous by Not applicable
  • 3764 Views
  • 2 replies
  • 0 kudos

Resolved! Visual Voicemail

I have iPhone 4s on o2 pay monthly with iPhone data bolt on.I am having problems getting VVM to work at all, as soon as I hit the VM button in phone section it immediately dials 901 and I have to access messeages that way. Reading forums sjows lots o...

Anonymous by Not applicable
  • 8781 Views
  • 46 replies
  • 0 kudos

Resolved! Already Factory Unlocked iPhone 4 is locked again

HI.. My already factory unlocked iPhone 4 unlocked by O2 has been locked again after doing 'erase all content and settings'. I have synced with itunes as well but it says unsupported sim. Kindly help as I am not in UK.

Anonymous by Not applicable
  • 7001 Views
  • 19 replies
  • 0 kudos

Resolved! iPhone data problems

Hi, I just got an iPhone 4 and am using a simplicity sim and just got changed over from the basics for blackberry data bolt on to the basics for iPhone.I can't seem to pick up 3G or any data, Wifi works fine. Checked all settings and tried online cha...

Anonymous by Not applicable
  • 6479 Views
  • 10 replies
  • 0 kudos

Resolved! Sim Swap Fail *URGENT*

Just bought yself an iPhone 5, had a 4 with o2 and tried this evening to sim swap to keep all contacts and photos and the same mobile number. But o2 keep telling me Sim Swap failed, snyone know how i can stop this or who to call?

Anonymous by Not applicable
  • 4007 Views
  • 2 replies
  • 0 kudos

Resolved! Poor GPS and internet whilst out on the road - iPhone 4s

Hi, my Iphone 4s does everything I hoped it would and the o2 network has never let me down (touch wood) but one thing that i would like steer on is everytime I am out and about driving wether it be in the countryside or in the town my GPS locator alw...

Anonymous by Not applicable
  • 3327 Views
  • 10 replies
  • 0 kudos

No service since 6.0.1 update on 4s and iPhone 5

I had an iPhone 4S and I kept getting no service issues at times I normally had a full signal I thought it was the phone so I have changed to an iPhone 5 and now have same issue and the SIM card is brand new just got it todayIs there a known issue as...

Anonymous by Not applicable
  • 3546 Views
  • 11 replies
  • 0 kudos