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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9647 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383391 Views
  • 4 replies
  • 0 kudos

Resolved! iMessage problem

Hi can anyone help, my iphone is faulty so sending it back to apple so currntly using a samsung galaxy phone - but some of my friends with iPhones messages aren't coming through - turned my faulty phone on and they are still going to the iPhone as an...

Anonymous by Not applicable
  • 3774 Views
  • 12 replies
  • 0 kudos

Resolved! Personal hotspot option visible, not working

Hi, I have spent quite a lot of time with O2 gurus on chat trying different things to fix this. But when I tap the Personal Hotspot button I get a pop up redirecting me to a FAQ page on MyO2.O2 Gururs told tethering is activated on my account, and it...

Anonymous by Not applicable
  • 6027 Views
  • 5 replies
  • 0 kudos

Resolved! Going on holiday and need help

I am going on holiday to Barbados next week and want to take my iphone. The apartment I am staying in has free wifi internet so I need to change my settings so that I do not access my pay monthly (or any paid) internet. I would appreciate help with w...

Anonymous by Not applicable
  • 3757 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 5 mobile data not working

Last week I swapped networks to an O2 Business account. There was some sort of error on O2's end where my old phone number which I wanted transfered to my new iPhone ended up dead for a few days. After a couple days nagging at O2 they finally sorted ...

Anonymous by Not applicable
  • 6716 Views
  • 5 replies
  • 0 kudos

Imessage name

I have an Iphone 5 and a friend just purchased an Ipod. I sent her an Imessage using her email address. When the message was delivered the name the pops up on the display isnt my name? It says she has an Imessage from Alex Davis? I have no idea who t...

Anonymous by Not applicable
  • 2240 Views
  • 2 replies
  • 0 kudos

Resolved! voicemail

Hi,I have read several topics about voicemail, about vvm mostly, but I haven´t found an accurate answer for my problem, so I would very grateful if someone can help. I am experienced some problems with the voicemail. I received a message yesterday an...

Anonymous by Not applicable
  • 5362 Views
  • 5 replies
  • 0 kudos

Resolved! i phone4s and i tunes don't seem to want to work together!

Long story short - lost 4s which was reasonably new on o2 (been with them for years), new one supplied through my bank insurance, locked to o2. Restored from backup, not sure if through i cloud or i tunes, all my contacts were missing, anyway after a...

amici-pat by Level 3: Thinker
  • 5408 Views
  • 9 replies
  • 0 kudos

Resolved! Using iPhone in US- Cheapest options

Hi, I'm traveling to the US today and want to take the iphone. Can I use it there? What is the cheapest way to use it and avoid ludicrous roaming charges? SHould I pick up a SIM card on arrival?many tks

Anonymous by Not applicable
  • 3665 Views
  • 6 replies
  • 0 kudos

Resolved! ios6 Defaulting to MMS messages

Hi Has anyone else noticed that when sending a new message to someone the phone defaults to sending an MMS instead of a SMS or iMessage?This has resulted in a lovely conversation with o2 this morning who tried to advise me that if i send more than 48...

Benjs by Level 2: Apprentice
  • 8996 Views
  • 31 replies
  • 0 kudos

Resolved! Can O2 unlock an ex-Orange contract iPhone 4?

Hi, I am now a new (and very happy) O2 customer.Can O2 unlock an iPhone 4 that is currently locked to Orange? It's an ex-contract phone (which I'm sure they could verify with Orange). My wife wants to use it but she has been an O2 customer for ages a...

Anonymous by Not applicable
  • 10676 Views
  • 3 replies
  • 0 kudos