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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9738 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383687 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot connect to internet.

I got a iphone 3 I use it about 4 years,but 2 weeks ago I've updated it and since this time I can't connect it with internet.My tarif is monthly payment including 500mb internet. Yesterday I went to O2 shop and they told me that I'll have my internet...

Anonymous by Not applicable
  • 4220 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 5 - "no service"

Having issues with my new iphone 5, saying "no service" most of the day wherever I am. I've tried restarting the phone, fully reseting, taking sim out and putting back in, disabling 3g, turning aeroplane mode on and off but nothing is fixing the issu...

jrd2 by Level 1: Joiner
  • 15123 Views
  • 8 replies
  • 0 kudos

Resolved! Apple says my o2 contract iPhone 4S is refurbished!

Sometime middle of last year I took an iPhone 4S contract with o2, and still under warranty. My phone has died; I guess it has because of charging issues. On o2 customer service advise, went to Apple store and they have told me that my phone has a co...

Anonymous by Not applicable
  • 14573 Views
  • 32 replies
  • 0 kudos

Resolved! iPhone 4s shutting down with battery life left

Can anyone help me? Twice this week my phone has shut down completely with more than 20% battery life still left. The phone won't start back up again until it's connected with the charger and then it turns straight on with no problems. Any ideas?

Anonymous by Not applicable
  • 5512 Views
  • 1 replies
  • 0 kudos

Resolved! getting messages from vodafone

Hi, I recently joined O2 and am loving the service, except from one problem, i keep getting anoying texts from vodafone asking me to renew my blackberry service from my old phone, this is due to me having transferred my number.How do i get the annoyi...

Anonymous by Not applicable
  • 3266 Views
  • 5 replies
  • 0 kudos

Resolved! bt openzone

My iPhone says that it is connected to bt openzone wifi but it does connect to web pages such as BBC Mobile when asked to.Can anybody suggest what may be my problem? If I turn the wifi off it connects ok on 3G.

Anonymous by Not applicable
  • 3085 Views
  • 3 replies
  • 0 kudos

Resolved! text message splicing...

Hi, I have an annoying issue that I haven't been able to find described online. Furthermore, attempts to resolve the problem with o2 online has not helped. The problem is that certain text messages that I send are recieved spliced with a message that...

Anonymous by Not applicable
  • 4660 Views
  • 5 replies
  • 0 kudos

Resolved! Apple id password

Hi hope that someone can help me I have short term memory loss. The passwords that I can remember and use without any problems with my banking ebay paypal for the last 5 years are not strong enough for apple. I have tried to use a stronger password b...

Anonymous by Not applicable
  • 4133 Views
  • 9 replies
  • 0 kudos

Resolved! Wifi

i updated my iphone to the newer version of 6.0.1 however i now cant connect to my wifi or turn wifi on. ive tried restarting it but it still wont allow. just now im restoring my iphone but not sure if this will help. can any1 help me? stephanie x

Anonymous by Not applicable
  • 2754 Views
  • 2 replies
  • 0 kudos