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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9718 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383622 Views
  • 4 replies
  • 0 kudos

Resolved! Mail messages suddenly not coming through on iPhone 3

Last night when I was checking my phone for emails, I realised I'd received nothing on there for several hours, and the spinner was going around but nothing was coming through. I was fully connected to my home wifi, and when I checked my computer and...

Anonymous by Not applicable
  • 3045 Views
  • 1 replies
  • 0 kudos

Resolved! Two Phones

I recently misplaced my iphone for about 24 hours. Fearing it was lost I asked O2 to block my iphone and sim and send me a new sim. I have a redundant HTC and was intending to use it while waiting to replace the iphone. The new sim has arrived and I ...

Anonymous by Not applicable
  • 1902 Views
  • 1 replies
  • 0 kudos

Resolved! Just upgraded my Iphone - what happens to my old phone?

Hi, I previously had a sim only contract on my iPhone 3 and heve just upgraded to a contract iPhone 4S. What happens to my old phone/sim? Do I need to keep the old sim to put in my new phone or will a new sim be sent and my old one be deactivated?

Anonymous by Not applicable
  • 3230 Views
  • 2 replies
  • 0 kudos

Resolved! Does Jailbreaking void o2 contract?

Apologies if this has been asked before. Just wondering if jailbreaking my iPhone would void my o2 contract. I have no intention of pirating apps or performing unauthorised tethering. Would jailbreaking void my contract or exclude me from o2 services...

Anonymous by Not applicable
  • 4785 Views
  • 6 replies
  • 0 kudos

Resolved! Unlock iPhone 5

Hi, I have just purchased a brand new iPhone 5 from eBay and discovered that it is locked to the O2 network. I, however, have taken out a SIM Only contract on 3 so would like to unlock the handset from O2 to allow me to use my 3 SIM. How do I do this...

Anonymous by Not applicable
  • 2671 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone 5 sending & receiving SMS issues!!

Hi, I recently upgraded from an iphone 4s to the iphone 5 32GB. I'm having horrendous problems with SMS. I've gone through threads on here and sorted service centre number, restoring phone and rebooting phone, reset of network settings etc, all to no...

Anonymous by Not applicable
  • 5500 Views
  • 15 replies
  • 0 kudos

Resolved! Not receiving all text messages

I don't always receive text messages I know have been sent from another apple iPhone, mine is a 3 gs, old but still working ok apart from this problem, the one that sends the messages not received is a 4s. Very intermittent fault although getting wor...

Anonymous by Not applicable
  • 2714 Views
  • 3 replies
  • 0 kudos

Resolved! lost 3g /access to safari on phon e ( iphone4s)

hello, briefly i left o2 BB to avoid sky, Virgin after a month say i cannot b e connected tyo fibre optic - cos my neighbourrefuses access to his pavement to fit cable. Hence no internet. using a dongle at moment.however i am unable to access safari ...

Anonymous by Not applicable
  • 3658 Views
  • 4 replies
  • 0 kudos

Resolved! Data Usuage

Just wondering if anyone could help me with this one. I have an iPhone 4s and I have 500mb of data a month, towards the end of the month I do use it but my internet speed slows down a bit however I can still use Facebook, Internet etc. The last coupl...

Anonymous by Not applicable
  • 3392 Views
  • 6 replies
  • 0 kudos

Resolved! Disabling text messages

Is there any way to disable the sending of text messages from my iphone. I have to pay for sending texts & never use them, however my phone keeps sending them. Last month it sent them to two numbers at a cost of 10p per message. I believe that it is ...

Anonymous by Not applicable
  • 3591 Views
  • 4 replies
  • 0 kudos