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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9554 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383095 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking iPhone without SIM

I have an iPhone 5S and have "SIM swapped" the old micro SIM to the new nano SIM. I now want to give my old iPhone 4 to a relative but they need it unlocked (they don't use O2). If I have O2 unlock the phone, are they able to do it without an O2 SIM ...

Anonymous by Not applicable
  • 29375 Views
  • 3 replies
  • 0 kudos

Resolved! O2 refresh upgrade

Ive been on the O2 refresh contract since May 2013 and have an iphone5.I currently owe £340 to pay off the rest of the phone cost if i want to upgrade to a new iphone 5s.Wouldi be right in thinking i would get about £200 for my phone by recycling it ...

Anonymous by Not applicable
  • 4485 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot recieve text messages

Hi, sometime this morning my phone stopped recieving text messages. I can still send them but if someone sends me one I dont get it. I downloaded the latest update and installed it, but still no luck. I now also have a red dot on the phone icon and a...

Anonymous by Not applicable
  • 7588 Views
  • 20 replies
  • 1 kudos

Resolved! Sending Multiple Texts

I feel silly asking this as it is such a little thing and I know it but it's on the tip of my tongue I can't figure it out (having a blonde moment). Every christmas I do what everyone probably does and send a standard 'Merry Christmas' text to almost...

gemz4the1 by Level 23: Casual Specs
  • 3173 Views
  • 12 replies
  • 0 kudos

Resolved! Unblock iphone 5 abroad???

I am currently in Australia an dneed to unblock my iphone to get it to work on a different network here. How do I go about getting the phone carrier unlocked so I can use alternative sim card whilst I am travelling? Thanks

Anonymous by Not applicable
  • 1909 Views
  • 1 replies
  • 0 kudos

Resolved! How to tell if my 4G is working? 5S

Hi Guys, Upgraded to a 4G tariff today. How do I check whether or not my 4G is active and working properly on my phone? The 4G button is switched on, but other than that I don't really understand how I'm supposed to tell if it's working? (iPhone 5s) ...

Anonymous by Not applicable
  • 20660 Views
  • 8 replies
  • 0 kudos

Resolved! Flash for iPhone/iPad

I have an iPhone 4 and an iPad mini .... I can upload videos to Facebook, but can't watch them ! I get a message to upgrade flash, when I click on the link it says your device does not support flash ??? Why is this ? My daughter in law can watch them...

Valerie by Level 2: Apprentice
  • 4701 Views
  • 26 replies
  • 0 kudos

IMEI checkup showing incorrect information

Hi, I was wondering if you guys could help me. I've recently sold my iPhone 5 on eBay (which I bought for £700 SIM-free off the Apple website upon release), but the an IMEI information lookup on the handset lists it as under contract till September 2...

Anonymous by Not applicable
  • 2639 Views
  • 2 replies
  • 0 kudos

Resolved! Sporadically charging iphone 5s

I have a shiney new iphone 5s which has suddenly decided to only charge when it feels like it. It has charged three times in the last week. I have tried various charges, cables and plug sockets, even my car. It just won't charge unless it is in the m...

Anonymous by Not applicable
  • 4699 Views
  • 20 replies
  • 0 kudos

Resolved! Can't access mobile Internet iPhone 5s

Hi allI've been I touch with O2 about this twice now, am a new customer with a new iPhone 5s, but mobile internet isn't working. The phone shows 3G, E and GPRS but has no connection. O2 have talked me through resetting the mobile data network setting...

Anonymous by Not applicable
  • 39572 Views
  • 8 replies
  • 0 kudos