Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9306 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382711 Views
  • 4 replies
  • 0 kudos

Poor battery life on new iPhone 14 pro

Hi,I have a new iPhone 14 pro since June 2023. The battery drains very quickly despite not using it very much. Is there something wrong with my phone? please advise if I can bring it to my nearest o2 store for a check. Thanks

Aa123 by Level 1: Joiner
  • 787 Views
  • 3 replies
  • 0 kudos

Apple Watch Business Alternatives

I am currently tied to o2 business for some time but I would like to get an Apple Watch with cellular. I am interested in hearing what others have done in this situation and how they are finding the process. I have so many questions that I cannot fin...

Jimbob38 by Level 1: Joiner
  • 1072 Views
  • 2 replies
  • 0 kudos

Wi-Fi calling not reconnecting after returning home

So on an iPhone 13 on iOS 16.6.1 (this happened on 16.6 and previous also), I have Wi-Fi calling enabled but if I leave the house and return it doesn't reconnect when I'm back on the Wi-Fi unless I turn on and off airplane mode then it will kick in a...

Kuribo by Level 3: Thinker
  • 1333 Views
  • 7 replies
  • 0 kudos

Live chat not available

Why is live chat not available on O2. I just keep getting sent to an utterly useless virtual assistant? Thanks

Resolved! Apple Watch pairing to your iPhone plan

I would like to buy an Apple Watch gps +cellular but want to know if it will have the same number as my iPhone?

Louisa2 by Level 1: Joiner
  • 807 Views
  • 3 replies
  • 0 kudos

Resolved! Using Apple Watch independently of iPhone

I am considering buying an Apple Watch SE with the built-in cellular option. My question is: Once properly set-up with an O2 plan, can the Apple Watch cellular be used fully independently of my iPhone? i.e. Can I leave my iPhone turned off at home an...

esm1 by Level 1: Joiner
  • 812 Views
  • 3 replies
  • 0 kudos

Cancel Spotify

I want to cancel my subscription to Spotify via O2 but cannot find how to do it. Everyone says it's under account settings but I cannot even find that.

MR95 by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Apple Watch SE can’t connect to cellular data

Hi, I’ve bought an Apple Watch SE for my son to use. It’s been paired with my phone through as a family watch and is linked to my own o2 account. However, when I try and set up cellular data on pairing it says the o2 account on my iPhone cannot be us...

CPTG2504 by Level 1: Joiner
  • 2373 Views
  • 10 replies
  • 0 kudos

Apple watch on O2 business

Apple watch is not supported by O2 business. On a chat with O2 I had this reply; "We may have the apple watches on the business account ad once it is available we will update this on O2 website." However, there is no timescale for this. Why can't O2 ...

Watchconn by Level 1: Joiner
  • 2671 Views
  • 5 replies
  • 0 kudos

Resolved! how to activate my new phone

new iphone 14 with new sim card, Wi Fi working phone calls not, no signal.

sandoS by Level 1: Joiner
  • 1312 Views
  • 5 replies
  • 0 kudos