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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9550 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383076 Views
  • 4 replies
  • 0 kudos

How to check for Activation Lock before buying a used iPhone.

Header : How to check for Activation Lock before buying a used iPhone."Activation Lock is a great feature coming with every iOS device that has Find My iPhone enabled. This security feature prevents anyone from activating your phone without having ac...

Anonymous by Not applicable
  • 3199 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 4s - got no service

Hi, I have recently upgraded my phone from andriod to an iPhone 4s and I haven't got any service for over 24 hours (I have restarted the phone a few times). What should I do? Thanks

Anonymous by Not applicable
  • 6336 Views
  • 8 replies
  • 0 kudos

Resolved! can i unlock phone to change network

Hi, I have an old O2 phone i've been using on Giffgaff, so didn't need to unlock. I now want to change networks, can i get O2 to do this? I've looked at the online form and you need to select either monthly or PAYG and i'm neither as i left a year ag...

Anonymous by Not applicable
  • 5136 Views
  • 7 replies
  • 0 kudos

Resolved! O2 Pay & Go Sim not activating iPhone 3gs

Recently purchased an "unlocked" iPhone 3gs from eBay for my wife. However, I'm not so sure it is unlocked as it will not work with my Vodafone Sim (excuse the language).Anyway, the seller, though not admitting the phone maybe locked, informed me he ...

Anonymous by Not applicable
  • 8260 Views
  • 14 replies
  • 0 kudos

Resolved! No service

Just got a new I phone 4 s - set it all up and put SIM card in but it is saying no service any ideas on what else I can do

Anonymous by Not applicable
  • 4601 Views
  • 12 replies
  • 0 kudos

Resolved! Called the uk from menorca

Hi. I'm currently in Menorca on holiday and I'm trying to call the UK. Each time I try, I hear a message that says "This option is not available. Please contact our customer care services". I have O2 travel set up. Any idea what I need to do to resol...

Anonymous by Not applicable
  • 7133 Views
  • 22 replies
  • 0 kudos

Resolved! Unlock IPHONE 5

Hi guys,av just asked for the unlock code for my phone 5, I don't have a none O2 sim to check if the phone is unlocked in 7 days,is there a time limit to connect to ITUNES or will it be unlocked after 7 days? Hope you understand what I mean,

Anonymous by Not applicable
  • 5174 Views
  • 9 replies
  • 0 kudos

Resolved! Hike in data usage on iPhone5/5s

Apparently there is an issue with the iPhone 5/5s using up data.A friend of mine is on EE and they went through all of her settings and they confirmed that 'numerous' customers have been complaining of the same thing. I checked her settings with mine...

gemz4the1 by Level 23: Casual Specs
  • 8048 Views
  • 21 replies
  • 0 kudos

Fault diagnosis guide for the iPhone.

To summarise: 1. Consumer iPhone 5 Refurbs supplied before 14 March 2014, only came with a 3 month warranty. 2. If it's been replaced by O2 Insure in the last 14 days, O2 Insure would deal. 3. If under 14 days old, replacement is arranged by the shop...

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Anonymous by Not applicable
  • 25743 Views
  • 15 replies
  • 6 kudos

iPad Mini with retina display and iPad Air on O2: Quick reminder

Hi guys, Just in case any of you have not seen the recent post in the 'Welcome and News' section of the community, I wanted to remind you that the iPad Mini with retina display and iPad Air are coming to O2 Refresh tariffs very soon. Hit the link bel...

Toby by Former Staff
  • 4661 Views
  • 5 replies
  • 1 kudos