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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9780 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383823 Views
  • 4 replies
  • 0 kudos

iPhone displaying wrong "My Number"

I bought a PAYG iPhone yesterday and had my number ported over from my old O2 PAYG SIM today. The phone rings using my old number just fine, but when I goto "Settings" -> "Phone" the "My Number" at the top of the screen shows the number that the phon...

Anonymous by Not applicable
  • 65709 Views
  • 46 replies
  • 0 kudos

Resolved! Changing to iPhone

Not sure if this is the right place to post this question, but any help is appreciated! I'm currently on a contract for a Samsung which doesn't end until September 2015. However, I am going to buy an iPhone 6 upfront when it's out. What will I need t...

Anonymous by Not applicable
  • 12276 Views
  • 5 replies
  • 0 kudos

Resolved! Unlock an O2 iPhone

I had a 24 month iPhone contract with O2 that has now expired.When I initially set it up I was given a temporary number before my old number switched over.During this 24 months I broke my iPhone (twice) and went to Apple directly to do a standard rep...

Anonymous by Not applicable
  • 10165 Views
  • 3 replies
  • 0 kudos

Resolved! Using more data than normal

HiI have an iPhone 4s I have on my plan 1gb of data and have never gone over this in over a year everytime I use Facebook recently it swallows my data I have had to buy 600mb bolt on in three days and I'm only browsing news feeds for a few minutes at...

Anonymous by Not applicable
  • 4687 Views
  • 19 replies
  • 0 kudos

Resolved! Smashed iphone screen

Do you know how much it costs for an Iphone 5 screen to be replaced? Many thanks

Anonymous by Not applicable
  • 5658 Views
  • 24 replies
  • 0 kudos

Resolved! O2 is useless

So i bought my phone on contract before goin out of the country. They forgot to mention I can only unlock my phone if it has been used on the o2 network. So here I am stuck with a locked phone in a foreign country. chatting online with "gurus" who wo...

Anonymous by Not applicable
  • 2863 Views
  • 6 replies
  • 0 kudos

Resolved! Can't send text messages

I paid my contract Friday because it got cut off and I still can't text or call anyone, I can't contact O2 either because I can't call, anyone know what else I could do?

Anonymous by Not applicable
  • 3313 Views
  • 3 replies
  • 0 kudos

iPhone 5s charging problem

Can anyone advise please. My daughters iPhone 5s won't charge or turn on. It just comes up with the charging sign but will not charge to turn on.

Anonymous by Not applicable
  • 4090 Views
  • 9 replies
  • 0 kudos

Resolved! IPHONE 5 factory reset

Hi guys back again,I have had my phone unlocked and am going to give it to mar lady when I have a IPHONE 6,if I do a factory reset will the phone be locked to O2 again ?

Anonymous by Not applicable
  • 3675 Views
  • 6 replies
  • 0 kudos

Resolved! Hotmail security issues on iPhone - an issue with O2?

Hi all - sorry, not sure where else to post this!My hotmail account is set up on my iPhone to fetch my emails hourly. This morning I received an email from Microsoft telling that there had been unusual activity on my account and that I should review ...

Anonymous by Not applicable
  • 3971 Views
  • 5 replies
  • 0 kudos