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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9758 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383774 Views
  • 4 replies
  • 0 kudos

Resolved! Sim Swap

Anybody any idea about the length of time it takes to do a SIM Swap? I've been waiting for 8 hours now. Is this normal? I see a message telling me that the code might take 30 mins if they're busy - but as I get the reply by return I presume they are ...

Anonymous by Not applicable
  • 3949 Views
  • 5 replies
  • 0 kudos

O2 shop refused a sim card

Just wondered if anyone else had encountered an awkward assistant in an O2 shop.I have ordered an iphone 6 and wanted to make sure I had a 4G nano sim for when it arrived. I asked my partner who was passing an O2 shop to pop in and collect one. Ive d...

Anonymous by Not applicable
  • 4576 Views
  • 14 replies
  • 0 kudos

Iphone 5 4G issues

Hi all,Don't suppose anyone's got an idea why my iPhone keeps dropping its 3G and 4G signal and just leaving me with crappy gprs? I have noticed I need to turn my phone off and back on again to get 3G or 4G back but surely there's a hidden issue here...

Anonymous by Not applicable
  • 6626 Views
  • 14 replies
  • 0 kudos

Resolved! 4G and signal strength

Bit strange but when my phone is just 3G I have 4 bubbles of signal and when I turned on my 4G I only get 2 signal bubbles.Does anyone know why and how I can fix this?

Anonymous by Not applicable
  • 7056 Views
  • 51 replies
  • 0 kudos

Call failure

Hi I'm new this so here goes... I have an iphone 5S... It has always worked well but recently I have no signal in my home when I did before and when a call comes in and I answer it it just beeps and says call failure... Really hope someone can help a...

Anonymous by Not applicable
  • 2907 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel contract

I can no longer afford my phone and want to send it back and cancel contract.

Anonymous by Not applicable
  • 3746 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Recycle and iCloud

I have an iPhone 4s 32gb which I intend to send to O2 recycle.I have the recycle pack and noticed the note about iCloud. I have already erased my iPhone so now it is black and, in essence, you have to set it up again with a simcard etc... When I eras...

Anonymous by Not applicable
  • 7049 Views
  • 9 replies
  • 0 kudos

Resolved! 3 Unread Emails???

My Email account is showing 3 unread emails but. I cannot find any unread emails? Anybody got any ideas how to clear this, ive tried a reboot etc. thanks in advance.

Anonymous by Not applicable
  • 6466 Views
  • 10 replies
  • 0 kudos