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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9556 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383101 Views
  • 4 replies
  • 0 kudos

Resolved! Calls going straight to voicemail with - number of minutes?

Pay monthly Iphone 4S. I've recently had a number of silent calls from a friend going straight to voicemail with the length of call in MINUS number of minutes....For example -3.25 -5.34 etc Any ideas as to what might be going on? thanks in advance

DNACowboy by Level 1: Joiner
  • 2678 Views
  • 1 replies
  • 0 kudos

iPhone 5S Monochrome Screen

My 5S Running 8.2 suddenly changed to monochrome, No settings were changed and the phone is about 18 months into contract. It continues to work but I have followed some advice on US forums without success. Today I have restored the phone and was init...

Anonymous by Not applicable
  • 2834 Views
  • 4 replies
  • 0 kudos

Resolved! Tethering

Can I use my iPhone 6 to the thether my ipad whilst in France. I have O2 travel

Anonymous by Not applicable
  • 2886 Views
  • 2 replies
  • 0 kudos

Resolved! Pay for Internet! Doesn't work!!!

I pay for 4G Internet but whenever I get the 3G or 4G it never works, I have an iPhone 5 and it says I'm not subscribed to a cellular network, I look at my usage and it still says I have it all to use! HELP

Anonymous by Not applicable
  • 4027 Views
  • 6 replies
  • 0 kudos

IMEI bars

Hi there, I'm very confused, I've just spoken to 3 consecutive chat operators who have stated categorically that by barring my handset, the screen will lock. Turning the phone into a brick with no access to photos, notes or saved messages. The sim ba...

Anonymous by Not applicable
  • 4169 Views
  • 8 replies
  • 0 kudos

iPhone 5c upgrade

i ordered an iPhone 5c upgrade about 3 weeks ago now, and was told afterwards the colour I ordered was out of stock and would be a couple of days. Over a week later no phone so I used the on line chat and was told that they would definitely have stoc...

Anonymous by Not applicable
  • 3934 Views
  • 9 replies
  • 0 kudos

IOS 8.3 has been released

IOS 8.3 is out. Also carrier update is now at 19.0

darrengf by Level 28: Ingenious
  • 7291 Views
  • 40 replies
  • 1 kudos

Resolved! SIM Swap for lost phone

Hi I lost my phone a couple of weeks ago and I was sent a replacement SIM for my contract. I was sent a standard SIM but I now have an iPhone 6 so had to go to an O2 store to get a Nano. The assistant completed a swap through O2 evolution and I was a...

Anonymous by Not applicable
  • 3163 Views
  • 5 replies
  • 0 kudos

Resolved! Unlatching iPhone 6

I have recently submitted the unlatching request for my iphone6 that I had been using for over 6 months now. The unlatching did not go through. Therefore, I spoke with the O2 Helpdesk. Shocking enough, the O2 customer support guy informs me that O2 h...

Anonymous by Not applicable
  • 3782 Views
  • 18 replies
  • 0 kudos

Resolved! Travel

I am travelling off to America in the summer for 6 months and wont be using my phone which is on contract. Does anyone know anyway which i can either freeze my contract or change it to Pay as you go, as I wont want to be paying £50 a month when im no...

Anonymous by Not applicable
  • 2639 Views
  • 4 replies
  • 0 kudos