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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9550 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383079 Views
  • 4 replies
  • 0 kudos

Resolved! wifi problems on underground

I'm having a problem with connecting to the wifi on the London underground. It keeps telling me I need to register my mobile with o2 (I have an O2pay as you go simcard,) and that they will text me further details-except I never recieve any further te...

Anonymous by Not applicable
  • 3131 Views
  • 3 replies
  • 0 kudos

Voicemail and call forwarding

Hi I have got an annoying problem that I can not see how to solve. I use a third party visual voicemail, this involves the call to be diverted when the phone is off. it all works but the only problem is that o2 before forwarding the call, plays a mes...

Anonymous by Not applicable
  • 4305 Views
  • 10 replies
  • 0 kudos

Resolved! Adding a new phone to my account

If I add a new apple IPhone to my existing account will it take over my Samsung s4 that currently is the main phone on my account??

Anonymous by Not applicable
  • 4684 Views
  • 4 replies
  • 0 kudos

Resolved! O2 code

How do I get the code to get 30% off an O2 recycle deal

Anonymous by Not applicable
  • 3387 Views
  • 6 replies
  • 0 kudos

Resolved! Iphone 5s keep connecting to GPRS

Hi I am on my second iphone 5s in a week . The first one keeps losing 3G signal and changing to GPRS , which means if I'm out and about I cannot connect to internet or check e mails etc . I have spoken to customer services and changed a few thins , I...

Anonymous by Not applicable
  • 78247 Views
  • 133 replies
  • 0 kudos

Resolved! iPhone 5s

I've just bought a new iPhone 5s off the Internet and I've upgraded to an O2 sim only tariff. On the letter it said it had no number and in the left corner of my phone it says no service all the time. What should I do?

Anonymous by Not applicable
  • 4203 Views
  • 13 replies
  • 0 kudos

Resolved! iPhone 5c activating sim

My 5c arrived today with a nano sim but when I put it in it just sais no sim so I can't activate my phone,Help

Anonymous by Not applicable
  • 3977 Views
  • 17 replies
  • 0 kudos

very slow 3g speed in various parts of London

Hi everyone, lately the connection is so slow on 3G that I've given up internet surfing when I am not connected to wifi. I have an iPhone 6, the software is up to date and I have a 4G contract.... however 4G signal is not available everywhere. What c...

Anonymous by Not applicable
  • 3336 Views
  • 5 replies
  • 0 kudos

Resolved! O2 icon lock screen

Ive got a iPhone 6 with ios 8.1.2 and the last day or so ive noticed a little o2 icon on the bottom left of the lock screen. Looks like the same icon to the o2 priority app.Whats this for?

Anonymous by Not applicable
  • 8610 Views
  • 32 replies
  • 0 kudos