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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9517 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383037 Views
  • 4 replies
  • 0 kudos

Resolved! BLACK LISTING A PHONE

I recently sold my old iPhone 5S (removed from my icloud). Unfortunately, enroute to the buyer, the parcel has gone missing. I've just blacklisted it as O2 still had its IMEI number. Please can anyone tell me:Is it instantly unusable ?If recovered ca...

BABYDR by Level 1: Joiner
  • 4356 Views
  • 11 replies
  • 0 kudos

Registering for o2 Priority on my iPad Mini 4

HiI've taken out a contract on an iPad 4 and want to have use of the o2 Priority app.But when I enter the phone number supplied by o2, no message comes through to the iPadCan anyone help?

Anonymous by Not applicable
  • 5593 Views
  • 16 replies
  • 0 kudos

Resolved! Visual Voicemail

Hi I have an iphone 5s. Last night i upgraded to a sim only plan, and my visual voicemail has stopped working. How do i get it back?

Anonymous by Not applicable
  • 3811 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 6 earpiece speaker

So had my phone for a little over 4 months and the earpiece speaker is terrible like so low can't hear people when on the phone I've tried other mates iPhone 6 and tell the difference and its definitely a lot better then mine been through all setting...

Anonymous by Not applicable
  • 5411 Views
  • 9 replies
  • 0 kudos

Resolved! Losing 3/4g

Have to keep putting my phone in airplane mode to get 3/4g working in my iPhone 6s Plus and o2 checker says there nothing wrong with any mast in area any help

Anonymous by Not applicable
  • 4559 Views
  • 5 replies
  • 0 kudos

Can get e mails on data but not on wifi

in Spain for several weeks with an iPhone 6 and iPad. I turned mobile data and data roaming off and purchased wifi where we are staying. I can access the wifi on both devices although a bit patchy and slow. I cannot get any mail to download on my iPh...

Anonymous by Not applicable
  • 4471 Views
  • 12 replies
  • 0 kudos

Resolved! Bill breakfown

Please help I want O2 to show me what numbers I have text and cLled and can't find where to go, it was there last time...help

Anonymous by Not applicable
  • 3498 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone 6s + Unlocking ..

Hi All, Purchased an iPhone 6s Plus on an O2 (24 month) Refresh contract on Dec 1st 2015 from my local O2 store. No grumbles so far, staff in the store were excellent ... I've submitted 2 unlock requests via the My O2 app, and each time it keeps gett...

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Kernow_Mark by Level 2: Apprentice
  • 6023 Views
  • 12 replies
  • 0 kudos

Phone not working.

Hi, my iPhone 5s stopped working yesterday afternoon, screen went black with big which vertical line. Then that disappeared. Took to Apple today who said it was a logic board issue and not caused by customer misuse on a form they told me to take to C...

Anonymous by Not applicable
  • 6377 Views
  • 18 replies
  • 0 kudos