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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9426 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382951 Views
  • 4 replies
  • 0 kudos

Resolved! COMPANY BENEFIT SCHEME

Hi,I am entitled to a discount through my companys benefit scheme, I have a company code where do i enter the company code in order to realise the discounted benefit.

Anonymous by Not applicable
  • 4420 Views
  • 3 replies
  • 0 kudos

Resolved! paying a last bill

Hi there I'm trying to pay my Dads last bill on his account as he has passed away. I've received a text saying I can pay it online on pay my bill. I cannot see this options on his account. Can you help me please. Thanks Lelanie

Anonymous by Not applicable
  • 2587 Views
  • 4 replies
  • 0 kudos

Resolved! Refurbished iPhone - Can I stay with my current contract

Hi, I'm looking to buy a refurbished Iphone 6s, I don't want to take ou a contract with O2 so was just wondering if I bought a phone from them would i be able to keep my contract I have at the minute or would I have to switch to O2?

Anonymous by Not applicable
  • 2521 Views
  • 3 replies
  • 0 kudos

Resolved! tracking number/parcel number

iv been waiting all morning now to get my tracking number i spoke to someone this morning and they said i should have had the email with my parcel code on it by now and nothing still hasent came though its becoming a joke now i should of had this ema...

Anonymous by Not applicable
  • 3014 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone locked

Hi my iPhone is less than 3 months old, but when I tried to charge the iTunes screen comes up and I can't switch it on or use it. any ideas?

Anonymous by Not applicable
  • 4034 Views
  • 9 replies
  • 0 kudos

Resolved! O2 text saying "Welcome to France" when I'm at home near Windsor UK!

Hi I got the usual data roaming information text last night saying welcome to France, however I was asleep in bed near Windsor in Berkshire in the UK. I'm worried someone has somehow cloned my phone? I've checked on the internet and can't find any in...

Anonymous by Not applicable
  • 7803 Views
  • 7 replies
  • 0 kudos

Resolved! change of email address

I have recently changed email providers, how do I change my email contact dertails on my account?

Anonymous by Not applicable
  • 6563 Views
  • 2 replies
  • 0 kudos

Resolved! O2 charges in the US

I am travelling to the US this week and need to know how much I will be charged by o 2 to use my phone for calls and data. Help please.

Anonymous by Not applicable
  • 3347 Views
  • 3 replies
  • 0 kudos

Resolved! No cellular data since ios7 update

Since I downloaded ios7 on my iPhone 5 I have not been able to access the internet at all when I am away from a wifi connection. Even when my phone says I have a 3G connection and I try to access my emails or anything on the internet- it says no inte...

Anonymous by Not applicable
  • 55148 Views
  • 32 replies
  • 0 kudos

Resolved! Paying off contract

Hi, If i choose to pay of the remaining balance on my device in order to switch providers, will my tariff continue until the end of the current month?

Anonymous by Not applicable
  • 3377 Views
  • 1 replies
  • 0 kudos