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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9421 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382943 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 7 warrenty

I have taken iPhone 6 Plus into store as it had the multi touch issue (looks like a ghost typing randomly on the screen) this was over 2 weeks ago. The stores systems were down when I initially took it in but left it with them, it then took 5 days b4...

Anonymous by Not applicable
  • 2390 Views
  • 5 replies
  • 0 kudos

Resolved! reacting my sim card

hello  I would like to reacting my sim card.

Anonymous by Not applicable
  • 2269 Views
  • 5 replies
  • 0 kudos

Resolved! Why carnt my UK data sim be enabled to work in EU

I took out a data only, sim only package to enable me to use a tablet as a mobile hot spotI was not told it was for the uk only so therefore I could not use it on holiday in France what can I do about it.

Anonymous by Not applicable
  • 3549 Views
  • 11 replies
  • 0 kudos

Resolved! TouchID and My 02

Since the last My02 update, TouchID will not log me in to My 02. Touch ID is working fine with everything else that it was, and I see TouchID enabled in MY 02 settings, but it's not an option to log me in to My02

Anonymous by Not applicable
  • 3504 Views
  • 9 replies
  • 0 kudos

Resolved! Ring length

I have just switched to O2. Currently when I have an incoming call the phone only rings three times. How do I increase the number of ring before it goes to voicemail?

Anonymous by Not applicable
  • 12386 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Wifi & 4G Calling

Hi I have followed the instructions on the O2 website in how to enable Wifi and 4G Calling on my settings on my iPhone 6s, but it does not work. My OS and Carrier settings are all up to date as per criteria. The online chat helpline, customer service...

Agent47 by Level 1: Joiner
  • 6906 Views
  • 12 replies
  • 0 kudos

unlocking iphone 6

trying to unlock iphone 6, just displays message, information not available try again later

Anonymous by Not applicable
  • 2148 Views
  • 4 replies
  • 0 kudos

Resolved! Inbound call charges

Can anyone help with this question? I have a pay monthly contract with 500 minutes of talk time. I have had this for several years now and it has always served the purpose. 2 days before my limit was due to refresh I hit the 500 minute limit, so now ...

Anonymous by Not applicable
  • 4609 Views
  • 13 replies
  • 0 kudos

Call Isses Help/Advice needed please

Hi, for 2 weeks I've been unable to make or receive phone calls (iPhone 6s Plus) I lost signal for a day and according to O2 it was due to a mast issue in my area when signal and service came back the fault appeared I was no longer able to make or re...

Anonymous by Not applicable
  • 2975 Views
  • 4 replies
  • 0 kudos