Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9551 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383083 Views
  • 4 replies
  • 0 kudos

O2 Wi-fi not working

I got a used iPhone 6s Plus. Whenever I try to log into the O2 Wi-Fi is shows that the network is on, but no content can be downloaded. It's not even asking me to register for wi-fi. Other hot spots like the network on the Underground are working. I ...

Anonymous by Not applicable
  • 9947 Views
  • 5 replies
  • 0 kudos

O2 4g 1800mhz and 2100mhz

Now I know that o2 use 2x10mhz of 800mhz band to deploy 4g and recently they have been refarming 2x5mhz of 1800mhz spectrum from 2g to 4g in some areas I was wondering if they could refarm 2100mhz spectrum for 4g as I have an iPhone 5 and o2 don't ha...

Anonymous by Not applicable
  • 4125 Views
  • 5 replies
  • 0 kudos

Resolved! SIM card new phone

Hi I have just updated my phone through O2 to an iPhone 6. Should I have a new SIM card or do I transfer the one from my old phone? How do I switch everything from my old phone to the new one? Grateful for any help. Thankd

Anonymous by Not applicable
  • 1690 Views
  • 1 replies
  • 0 kudos

Unlocking replacement handset

Hey all, first post and hope you can help me?I recently upgraded to an iPhone X bit opted to keep my old phone (iPhone 7 Plus)and sell it privately once I had gotten it repaired through my insurance.I have now received a replacement handset through N...

Resolved! Can't erase data on my old phone

HiI have an iphone 5s that I want to wipe the data to recycle, but it won't let me. I have erased the photos manually, but when I try Erase All Content and Settings it says Verification Failed. It looks like the phone is still signed into Apple, but ...

Anonymous by Not applicable
  • 3764 Views
  • 9 replies
  • 0 kudos

sending emails

for some reason my iphone 7 wont allow me to send emails, how can i rectify this, do i have to delete the account and enter the details again.

Anonymous by Not applicable
  • 2949 Views
  • 10 replies
  • 0 kudos

Resolved! iPhone unlocking on a budget

Hi everyone, I've recently bought a second-hand iPhone 6 for £55, and upon replacing the cracked and beaten up LCD and back panel, it looks brand new! It does have the notorious "searching" issue, however, so only time will tell how long I can actual...

Anonymous by Not applicable
  • 8280 Views
  • 17 replies
  • 0 kudos

Resolved! O2 Insurance - Will my claim be void if I replace parts?

Unfortunately, my phone got water damaged on a recent holiday. I have insurance with o2, but really want to back up my data before sending my phone for repair. I think the battery could be water damaged. Do you know if my insurance claim would be voi...

Anonymous by Not applicable
  • 3292 Views
  • 5 replies
  • 0 kudos