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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9321 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382741 Views
  • 4 replies
  • 0 kudos

Resolved! 4g wifi calling not working on iPhone 8

Hi all, I'm supposed to be able to make phone calls over 4g however when I try my phone switches straight back to 3g. Another thing I've noticed is wifi call doesn't work either. I've seen wifi call on the top left of the screen a couple of times ton...

Anonymous by Not applicable
  • 4548 Views
  • 6 replies
  • 0 kudos

Resolved! Connection to server

Cannot connect in uk or abroad to server but wifi is connected

Anonymous by Not applicable
  • 6907 Views
  • 3 replies
  • 0 kudos

Unlock request - taking longer than 2 weeks!

I’m looking for help with an unlock request.I have bought an iPhone 7plus from my uncle, an o2 pay monthly customer.He put an unlock request in 2 weeks ago and as yet still nothing! O2 claim there’s a backlog but the amount of time it has taken is co...

Sc2018 by Level 1: Joiner
  • 1356 Views
  • 3 replies
  • 0 kudos

Resolved! Phone repair

Could someone explain to me how to get my Iphone repaired by o2.It suddenly started to constantly vibrate , I tried different online tips with no success , in the end I tried to arrange repair through o2 website , got authorization number and phoned ...

slav by Level 1: Joiner
  • 1856 Views
  • 6 replies
  • 0 kudos

unlocking iphone

Hi, i've submitted a request to unlock my iphone 7 via the MyO2 app but heard nothing back, no email or text, does anyone know how long this is due to take? Thanks in advance

jayleep by Level 1: Joiner
  • 1820 Views
  • 7 replies
  • 0 kudos

Priority offers

Can anyone tell me why I keep seeing online that people who have been with o2 less years then I have are getting better offers. Last month people was able to claim a free bottle of champagne/ carava and this month a £5 argos gift card and nothing eve...

Anon1 by Level 1: Joiner
  • 1113 Views
  • 2 replies
  • 0 kudos

iPhone Xs Poor 4g Signal Quality

iPhone XS has the worst reception of any previous phone or devices ive owned.Poor browsing speeds, phone calls dropping the list goes on. Is this software/hardware/network issue? Any way to help fix this? Thanks.

Adrian23 by Level 1: Joiner
  • 2389 Views
  • 6 replies
  • 0 kudos

Resolved! Phone backup without sharing to other devices.

I’m looking to do upgrade but want to backup my phone. Problem is I’ve got multiple devices registered to my iTunes account etc and don’t want my device sharing content onto the other devices. Is there a way to back up my current phone without sharin...

Mike-v by Level 1: Joiner
  • 957 Views
  • 2 replies
  • 0 kudos

Resolved! Text messages automatically being sent to random people

HiI hope somebody on here can help? My iPhone 8 Plus has started sending messages to people the problem is I have not written or sent them it is doing it on its own weather that sounds daft or not that is what’s happeningCan somebody on here please e...

Mike1 by Level 1: Joiner
  • 1762 Views
  • 4 replies
  • 0 kudos

Resolved! New iPad on mobile broadband

Hi! I'm hoping someone can help.. I have an iPhone and existing iTunes account, I've had it for years. This is also on O2. I recently purchased a new iPad with cellular, so a monthly contract/different number. When setting it up I used my Apple ID an...