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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9707 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383586 Views
  • 4 replies
  • 0 kudos

My sim keeps saying that there no service

my friend gave me his old iPhone 7 because he got a upgrade but when I tried putting my giffgaff pay as you go sim in the phone which is locked to o2 it keeps coming up as there no service how can I make it so that my giffgaff sim works in the o2 loc...

Bennyboy by Level 1: Joiner
  • 1437 Views
  • 5 replies
  • 0 kudos

Resolved! unlocking old phone

ive recently upgraded and want to unlock the old phone iPhone 6+, Ive tried the iTunes route but that doesnt seem to recognise the phone

spike63 by Level 1: Joiner
  • 777 Views
  • 2 replies
  • 0 kudos

Resolved! unlocking iphone to other network

I have an iphone that I want to be unlocked from O2 to use with vodafone sim. I've given IMEI number to O2 and have been sent 4 digit code. New sim is in iphone but cant get past message that SIM not supported. Sorry I'm not the most technical

Wendy1 by Level 1: Joiner
  • 820 Views
  • 2 replies
  • 0 kudos

Resolved! iPad Pro (2018) new SIM - can’t activate or top up

Hello, I ordered a free PAYG SIM card from O2, and my iPad recognises it, but it seems that the only way to activate it or to top up is via the “settings > mobile data” menu on the iPad. I can see the O2 network there (under data plans), but not an o...

Ipad_user by Level 1: Joiner
  • 1488 Views
  • 2 replies
  • 0 kudos

Resolved! Apple ID

I have just got a new phone, I'm trying to set it up and it's asking for my Apple ID and password...i can't remember my password.... How do I get the password sent to my email account rather them the safe number which I have no idea what it is from 2...

Resolved! Hotspot

Can’t get hotspot to work from iPhone to iPad even after tutorials

Smithy19 by Level 1: Joiner
  • 1118 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone 6SE Battery dying within a day of full charge

Hi, I have recently upgraded my old iphone with an SE as part of my monthly contract, the problem I am having is as soon as I have fully charged the phone the battery doesn't last the day. I'm not using the phone constantly and I always close any app...

karlee by Level 1: Joiner
  • 2320 Views
  • 9 replies
  • 0 kudos

Resolved! I have ordered a item, now its out of stock!

I have ordered the iPhone 8plus 64g in the colour space grey and it says that it is in stock right? So have ordered the phone, get the confirmation email then a few minutes later I get an email saying that the item is not in stock. So I was wondering...

Resolved! Unlocked iPhone SE

Hi,I’ve obtained an iPhone SE which was initially purchased from Carphone Warehouse, their phones lock to the first sim inserted, in this case EE. The latter has been contacted and the phone is in the process of being unlocked so I can put in my O2 s...