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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9681 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383520 Views
  • 4 replies
  • 0 kudos

Resolved! I Phone XS new keeps dropping out

Hi just got new IPhone XS from 02 on contract and when I got it back my calls kept dropping out. People said they couldn't hear me and/or it sounded like i was underwater, or the calls just failed. Helpful man at Trinity Leeds 02 changed the phone fo...

CW22 by Level 1: Joiner
  • 1034 Views
  • 2 replies
  • 0 kudos

Resolved! apple watch

Hi i was wondering if any could help me.My parents have just bought me an Apple Watch Series 4 cellular from The Apple Store.Called o2 to get connected to a tariff and i was told its only for customers who buy the watch through o2.Just checked on EE ...

Nicko1969 by Level 1: Joiner
  • 8986 Views
  • 9 replies
  • 0 kudos

Resolved! No Data Plan Available (Apple Watch Series 4)

I have just gotten a Apple Watch Series 4, i have paired it to my iPhone, when i go into the Apple Watch app to set up mobile data, i get a message saying 'No Data Plan Available - 02 does not currently support Apple Watch'. Any help is much appricia...

Robbw7 by Level 1: Joiner
  • 1951 Views
  • 3 replies
  • 0 kudos

Apple Watch Cellular Not Connecting

Has anyone else had problems with the o2 cellular connection on Apple Watch? I managed to set this up initially but now it no longer connects with the error “no data plan available”. I’ve tried re-pairing, software updates, hard/soft resets with no s...

rdslight by Level 1: Joiner
  • 3177 Views
  • 10 replies
  • 0 kudos

Resolved! iOS 13 Beta Apple Watch won’t activate cellular service

I’ve been told by O2 Guru’s that my new Apple Watch won’t activate if I’m using iOS 13 Beta. If I revert to iOS 12 I will lose all my data. Has anyone else had this problem?Any recommendations?Thank you

BFranks by Level 1: Joiner
  • 2117 Views
  • 7 replies
  • 0 kudos

Resolved! blacklisted iphone

hey all,so my mum passed away last year and my dad contacted o2 to let them no that she would no longer be able to pay her contract. they stopped her contract and that but what i want to know is would they have blacklisted her iphone? or can i still ...

K8ie1892 by Level 1: Joiner
  • 2396 Views
  • 5 replies
  • 0 kudos

Apple Watch Cellular

Had a really smooth install of the new cellular plan for Apple Watch last Friday and it’s worked really well over the weekend. Installed ios13 beta tonight and now I’m getting ‘Unable to configure cellular plan’ on the iPhone watch app, together with...

Starlir by Level 1: Joiner
  • 4261 Views
  • 10 replies
  • 0 kudos

Resolved! Large amounts of data

I just upgraded my phone from a 6s to a 7+ and all of a sudden my data usage doubled, I'm not doing anything differently than I was on my other phone, so how have I used 15gb data in less than 2 weeks?

Juliesam by Level 1: Joiner
  • 1094 Views
  • 3 replies
  • 0 kudos

iOS 13 public beta - Cellular data on Apple Watch broken

just a warning to say if you plan on using iOS 13 public beta then forget your new cellular Apple Watch data as it’s currently not working.In the iPhone watch app it just says ‘add a new plan’ under the cellular section then beneath that says ‘not in...

djrobmac by Level 1: Joiner
  • 1401 Views
  • 3 replies
  • 0 kudos

Resolved! no mobile%20data%20on%20apple%20watch%20series%204%20with%20ios13

Has anyone else got this problem, 02 havent got the foggyest been on phone for 2 and half hours doing same old resets, and nothing. Serouily considering returning. No mobile data plan linked or cannot link to my apple watch series 4, running IOS 13 a...

LLOYDB50 by Level 1: Joiner
  • 3573 Views
  • 12 replies
  • 0 kudos