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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9306 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382713 Views
  • 4 replies
  • 0 kudos

Resolved! Removing old number from imessages

Hi The temporary number that came with my new iphone before i ported my old number over is still the default imessage number (and is still showing on my device info screen as my main number) How do i remove it? ThanksJo

anotherjo by Level 1: Joiner
  • 1428 Views
  • 5 replies
  • 0 kudos

Esim doesn’t activated on apple watch series 5

I have just moved to o2. I moved to o2 with a purpose of using my iPhone 11 pro and my apple watch series 5 together. Currently, i am facing the issue in which esim doesn’t get activated. It gives error message expressing Apple Watch on o2 is only av...

MilanVyas by Level 1: Joiner
  • 3725 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone contract + Apple Watch

Hi. Wondering if someone could help with a little advice. I’m an existing o2 customer with 2 years to go on my contract. I want to purchase an Apple Watch series 3 second hand but I’m unsure on the process of adding the cellular bit to my current pla...

stacy11 by Level 1: Joiner
  • 1045 Views
  • 5 replies
  • 0 kudos

Ipad Pro IOS 13.6 Mobile Broadband SIM

Just recieved a mobile broadband for ipad SIM pack. Follow the instructions that came with the SIM to go to mbb.02.co.uk and register, the number isn't recognised. Called the helpdesk they told me to sync via iTunes then go Mobile Data -> View Accoun...

AndyK1 by Level 1: Joiner
  • 3007 Views
  • 22 replies
  • 0 kudos

Adding iPad to pay as you go

Trying to add a new iPad pay as you go - but it says enter mobile number to get as code - but it's an iPad???

Emlm by Level 1: Joiner
  • 1136 Views
  • 7 replies
  • 0 kudos

Unlocking an O2 phone

Can anyone suggest a solution please ?I have an old Iphone 5s.When I put an O2 SIM in it, it works. It appears to be locked as I cannot use another provider SIM. I have filled out the online 02 unlock form 3 times and 3 times an e mail comes back say...

AlanL by Level 1: Joiner
  • 3952 Views
  • 9 replies
  • 0 kudos

Data communication problem - Mercedes Comand Centre

Hi. I'm trying to connect my iPhone 11 to a 2013 Mercedes car to use mobile internet. The car tells me that the phone does not allow data communication. Is this likely to be a settings or a phone tariff problem? I have mobile hotspot on, blue tooth c...

MikeyP by Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

Return a device?

I bought an iPhone X 'Like New' on the website. Its arrived today and its anything but, with scratches all over and even worse, the middle of the Touchscreen is unresponsive. I've got straight on the phone and have been sent round and round, saying I...

Koda by Level 1: Joiner
  • 2661 Views
  • 11 replies
  • 0 kudos

Unlock old phone

iPhone se locked to o2 I want to unlock it

Byrne by Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos