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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9604 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383247 Views
  • 4 replies
  • 0 kudos

Resolved! upgrade

hello i choose the upgrade option and it has been more than three week now but i didnt get my new iphone. my order number is [order number removed by mod]. thank you.

delay by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! About phone for finance

[Personal details removed]

DOE by Level 1: Joiner
  • 951 Views
  • 1 replies
  • 0 kudos

Resolved! iphone been blacklisted and 02 no help at all

bought iPhone x second in on **Personal info**20 was all working fine with no issue and then just left it in the cupboard now taken it our and i can not use any sim card in there spoke to 02 and there not being helpful and rude over the phone im thin...

Resolved! New phone contract

Hi there, I started a contract for a new iPhone 11 2 weeks ago Thursday and haven’t received an email back saying that it’s on its way. I was just wondering to see if anyone knew what the deal is as I’ve waited nearly 2 weeks and still haven’t receiv...

Tyler19-1 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! iPad mini 5 MBB

Hi, Recently purchased a prepaid MBB sim for my iPad mini 5. Inserted the sim, but says I have no data and need to top up? I am also unable to top the sim up and do not have any account options via the iPad? Been told go to mobile data>Manage account...

cfane87 by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Havnt received my order confirmation

I order an iPhone 12 on Sunday and paid £305 upfront and have revived all the emails of my credit contract but still havnt received an order confirmation for delivery

Zac-3b by Level 1: Joiner
  • 629 Views
  • 2 replies
  • 0 kudos

Resolved! Using an iPhone

When on the O2 website, after selecting a SIMO to purchase, it asks "will you be using an iPhone?" I am curious, does anyone know why this question about iPhones is asked?

Shroko by Level 2: Apprentice
  • 1316 Views
  • 3 replies
  • 0 kudos

Apple watch data plan transfer

I received my new Apple Watch 7 today, it is an upgrade on my previous 5.Last week I paid of the remaining contract on the 5 and took out a new data plan for the 7.When I try to add the data plan to watch it sees the plan and asks me if I want to tra...

Resolved! Iphone xr stuck on apple screen

my iphone is stuck on the apple screen. I have tried pluggin it into my laptop but it is not recognising it so can't try and fix it with Itunes

Dooshima by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos