Solved: Unlocking

Anonymous · ‎03-03-2017

Contacted O2 to get my old iPhone unlocked, was told I was going to receive a tx within 7days to let me know it's done. Over a week now & no tx. Can't get through to anyone so is there another way I can find out it's unlocked? I have no sim to try it though! Many Thanks

MI5 · ‎03-03-2017

Help thread here btw https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-03-2017

Plug it into itunes.
You get an email to tell you it's done, not a text these days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎03-03-2017

Help thread here btw https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-03-2017

If it's been processed then a quick connect to iTunes will let you know

Anonymous · ‎03-03-2017

Thank you for your help, I'm not very up to date with all this!

MI5 · ‎03-03-2017

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-03-2017

@Anonymous
If it's been processed then a quick connect to iTunes will let you know

@MI5

Plug it into itunes.You get an email to tell you it's done, not a text these days.

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Wonder why this important info is not given by 02 reps when advising on the iPhone unlocking procedure?

I'd be like @Anonymous wating for the text to arrive!

Good job you were able to link to your Unlocking An O2 Phone To Use A Different SIM Card post.

MI5 · ‎03-03-2017

That's why we're here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-03-2017

Happy to help!

Cleoriff · ‎03-03-2017

Also @Anonymous....often O2 advisors refer people to this forum for advice.

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