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Transferring number to eSim

ERH
Level 1: Joiner
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Hi, I cant transfer my phone number from my old iPhone 12 to my iPhone 16 pro eSim

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MI5
Level 94: Supreme
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@ERH 

You can't transfer an esim with O2.

You'll need a new one by calling O2 or by going in store with photo ID.

You can also swap to a physical sim in store to save all the esim hassle.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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