on 27-03-2020 18:48
Hi
I recently switched to Three from O2. I have an iphone X and when I put my three in, it says SIM NOT SUPPORTED.
I have tried to call O2 several times but no one is taking the calls (I;m guessing because of COVID-19.
My husband logged into his O2 account to request the phone is unlocked and they have said they will send instructions in 7 days! which means I won;t have a phone for a wekk, I also use it for my job as we are now working from home.
Is there anyone that can help with unlocking my phone. I actually thought all the latest iphones were already unlocked but clearly not.
Thanks
27-03-2020 18:50 - edited 27-03-2020 18:51
27-03-2020 18:50 - edited 27-03-2020 18:51
Keep trying your sim as it could happen at anytime.
on 27-03-2020 18:53
on 27-03-2020 18:53
Hi, thanks. It's so frustrating
Do you know if this is normal for an iphone X? i put it in my husband's samsung and it works fine.
on 27-03-2020 18:55
on 27-03-2020 18:55
Yes, iPhones always used to lock to the first sim inserted.