Solved: Recently joined

flash66 · ‎17-01-2023

Ive recently joined O2 and have kept my number from EE. I have an iPhone 11. The transfer has happened as text messages have come through but in Settings, and Apple ID, and Device Info, it still has the temporary O2 number. Why is this? Thanks for any advice as just need to make sure that I can receive texts etc

MI5 · ‎17-01-2023

@flash66

You need to reset your network settings and then check in Settings >Phone >My Number which you can edit and save if necessary.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-01-2023

@flash66

You need to reset your network settings and then check in Settings >Phone >My Number which you can edit and save if necessary.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

flash66 · ‎17-01-2023

Worked perfectly, thank you so much!

MI5 · ‎17-01-2023

Welcome @flash66

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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