Phone unlocking

Beckyemma99 · ‎11-10-2020

Hi, I bought my current phone second hand and have used giffgaff ever since I bought it. But I just found out my phone is locked to o2, so I want to get it unlocked. As I only have a giffgaff account and not a o2 one Am I right in thinking that I have to order a sim and put it into my phone and ring 4445 to get my phone unlocked??

MI5 · ‎11-10-2020

@Beckyemma99

That is correct.

How to here Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-10-2020

You need to use it for a couple of calls with the O2 sim before calling 4445 @Beckyemma99

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎12-10-2020

Welcome to our community @Beckyemma99

Hope you get everything sorted with your phone and unlocking. Let us know how you get on and if you have any further questions anytime.

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