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Phone number display

Anonymous
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Hi. I sometimes get missed phone calls that come up as they are from America Instead of 01253 822583, it registers on screen as 00 1 (253) 822-583, I have to redial correctly (I can't return the call). Or it comes as 44 1253 822583, this I get inbound call and then it hangs up? Can anyone help?? Thanks.
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MI5
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You phone will just display the number in the format that it is transmitted in.
Nothing you can do to change it, sorry.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Do you know anyone in America who would be calling you? I ask as I wonder if it is a real call or some sort of marketing ploy?

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Message 3 of 18
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MI5
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Often they are marketing or sales calls generated by a computer dialing program.
They can set them up to display any number they want.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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anticpated
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Yes they use disused telephone numbers, so dialling them back will return no such person. I'm pretty sure they are using encrypted VOiP communications to evade detection. It really gets on my nerves. Getting a Cisco handset and only allowing certain calls through to your line would be a working solution if a little costly.

 

Generally speaking I don't answer them and then block them from the Call Logs screen.

 

 

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Message 5 of 18
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Anonymous
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Thanks for the replies. The numbers that come up as America ect are actually dialling me. This is my business line and when I call back they did want me, the numbers are correct as long as I put them in the correct format?
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MI5
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Are they coming in to you through a switchboard or direct dialed ? and yes, I realise they are incoming calls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 18
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Anonymous
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I use sky divert from my home phone, but sky say it's nothing to do with them and O2 say it's not them? Thanks
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Bambino
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@Anonymous wrote:
Hi. I sometimes get missed phone calls that come up as they are from America Instead of 01253 822583, it registers on screen as 00 1 (253) 822-583, I have to redial correctly (I can't return the call). Or it comes as 44 1253 822583, this I get inbound call and then it hangs up? Can anyone help?? Thanks.

The numbers you have quoted are too short to be numbers from the US. The US country code is 001 or +1. There would then be a three digit area code (253) and then seven numbers 822-583? You have only quoted six numbers after the area code.

The 44 code is the country code for the UK. A call showing that code would not be originating in the US.

I DO NOT WORK FOR O2



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MI5
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@Anonymous wrote:
I use sky divert from my home phone, 

Regardless of what Sky say, I believe this may be the issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 18
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