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Pages not scrolling

Anonymous
Not applicable

on my ipad 2 pages keep freezing when i am scrolling down . when i click on comments on a facebook post itopens up but then wont go . have to switch ipad off to get rid of it can anybody help . 

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Anonymous
Not applicable
Hi @Anonymous

Are you on the latest iOS firmware if not it may be worth updating.

Delete the app and re download.

Sometimes a reboot which is Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

Clear your safari.

Settings > Safari > Clear Cookies and Data.

Perhaps try the google chrome browser.

And or ;

Settings , General , Reset , Reset Network Settings.

If it still continues to play up then book an appointment at your most local Apple Store Genius Bar to have the iPad checked out.

http://concierge.apple.com/reservation/gb/en/techsupport/

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Anonymous
Not applicable
Hi @Anonymous

Are you on the latest iOS firmware if not it may be worth updating.

Delete the app and re download.

Sometimes a reboot which is Hold the Top Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

Clear your safari.

Settings > Safari > Clear Cookies and Data.

Perhaps try the google chrome browser.

And or ;

Settings , General , Reset , Reset Network Settings.

If it still continues to play up then book an appointment at your most local Apple Store Genius Bar to have the iPad checked out.

http://concierge.apple.com/reservation/gb/en/techsupport/
Message 2 of 2
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