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Connor999
Level 1: Joiner
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on ‎30-03-2020 19:34

on ‎30-03-2020 19:34

I ordered a phone a week ago and paid a deposit, it said it would be delivered the day after and I never received a dispatch email or any updates. When I ordered it said the phone was in stock so I don’t know what the problem is, I’ve tried calling and can’t get through.
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Bambino
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on ‎30-03-2020 19:39

on ‎30-03-2020 19:39

@Connor999  O2's stock reporting isn't live. Never has been. There's a 99.9% chance that what you ordered is out of stock. O2 are happy to take your money in advance. That's the way they roll.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎30-03-2020 19:39

on ‎30-03-2020 19:39

@Connor999 

It will be out of stock.

Only customer service can advise you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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