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No service on unlocked 02 phone using O2 sim

Boaybuoy
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on ‎21-01-2019 15:32

on ‎21-01-2019 15:32

 

I bought a unlocked IPhone6s previously on O2. Put a O2 payg sim and still no service after 24hrs. I checked before buying independently it was unlocked and the seller states it was unlocked. 

 

Surely if if it was O2 before the unlock shouldn’t matter ? How do I approach this ?

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adamtemp64
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‎21-01-2019 15:34 - edited ‎21-01-2019 15:36

‎21-01-2019 15:34 - edited ‎21-01-2019 15:36

What are the error messages if any ? Where did you buy it ?

 

 

Edit

 

http://www.imeipro.info Check the imei there 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎21-01-2019 15:44

on ‎21-01-2019 15:44

@Boaybuoy

If it is showing "No Service" it means the phone is accepting the sim and is, therefore, unlocked.

There is something else wrong with either the phone or sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎21-01-2019 18:34

on ‎21-01-2019 18:34

Ebay by any chance.....?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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adamtemp64
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on ‎21-01-2019 18:36

on ‎21-01-2019 18:36

@jonsie you spoil sport was hoping @Boaybuoy would update us 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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on ‎21-01-2019 19:18

on ‎21-01-2019 19:18

@adamtemp64 wrote:

@jonsie you spoil sport was hoping @Boaybuoy would update us 

A complete random guess......

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
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on ‎21-01-2019 21:41

on ‎21-01-2019 21:41

@Boaybuoy Do you have credit on the sim?

I DO NOT WORK FOR O2



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