No data plan ipad pro

[Donfor39]

Just noticed ipad pro isn’t seeing my 2gig data plan

why is my data not active?

[MI5]

Probably on the wrong data plan as usual. O2 screw up everything these days.
Contract customer services to check
http://www.o2.co.uk/contactus

[Donfor39]

Thanks mi5

yeah o2 has my 2gb data with my soon to be re cycled iPad air

think I’ll contact eschatology tomrrow evening

not a great concern as I mostly use wifi@home

[Donfor39 · Accepted solution]

Approx 3 e chats a call to cs

i accept responsibility for inserting the wrong sim none of which  were suggested by o2

silly me must be Friday feeling

anyway thanks to mi5

1 more call to o2 to get my iPad Pro device name showing on myo2

wonder if I can setup a shared data plan to swap some of my 10g sim data to iPad pro

[Marjo]

Hey @Donfor39 how are you getting on? Glad to see you got the data working in the end! Did you have any additional questions the community could help with or are you all good?

[Donfor39]

Hi Marjo

IPP Pro flying thanks to O2+using correct sim+recycle.

Amazing device and service from O2

Only a few days for workanywhere ms office to be activated for home studying.

That’s my tech upgrade path complete 2017
Next gen IPhone 2018-t.b.a.

Thanks Marjo and thanks O2 Community.