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My O2 app remaining data info missing

Anonymous
Not applicable
When I go into my 02 app on my phone the data tab that tells you what data you have used and what you have left disappears, is it like that for anyone else ?
Message 1 of 6
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MI5
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I get a clock dial that shows both.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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Anonymous
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Try uninstalling & reinstalling the app but there has been a major O2 outage today so that maybe why you are having this problem
Message 3 of 6
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Anonymous
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I've tried uninstalling and reinstalling but still no joy it's been like it for a few days now. 😞 thanks for trying to help
Message 4 of 6
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Anonymous
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Same thing for me. No idea why. Tried uninstalling and reinstalling but no joy.
Message 5 of 6
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jonsie
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It seems to me that's is related to your specific accounts and only customer service will be able to help. 

Message 6 of 6
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