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Mobile hotspot

Joanne92
Level 1: Joiner
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So basically I can’t seem o use my mobile hotspot and really need to be able too can anyone help me out please
Message 1 of 6
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madasaf1sh
Level 78: King of Kings
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Are you getting any error messages when you try and browse the web?
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 6
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MI5
Level 94: Supreme
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@Joanne92 

Are you contract or PAYG?

Mobile hotspot does not work on PAYG.

If on contract, you may not have iData enabled so call customer services to check on 202.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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Joanne92
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Nope none
Message 4 of 6
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Joanne92
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No I’m on contract sim so I’m very confused
Message 5 of 6
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MI5
Level 94: Supreme
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Registered:

@Joanne92 wrote:
No I’m on contract sim so I’m very confused

So you need to call and ask for iData to be added to your account @Joanne92 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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