This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Mobile data drain

JS51
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-03-2022 19:52

on ‎22-03-2022 19:52

Hello.  I'm new to Apple.  My new phone seems to have drained my mobile data this month.  Any idea why?  I haven't used the mobile data hardly at all as I tend to only use the phone with wifi yet it ran out.

Thanks

Jenny

Message 1 of 2
450 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎22-03-2022 20:03

on ‎22-03-2022 20:03

@JS51 

If you have wifi assist turned on it will use your data as well as wifi.

Go to settings >mobile data and turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
446 Views
0 Kudos
Top