Managed to brick iPhone

[Kevin1966]

I've been a bit of a prat. I tried to change my Apple ID on Tuesday but something went wrong and it got corrupted. Earlier today I decided to rest my iPhone 5 it did reset BUT it required the Apple ID and Password that got corrupted it's now a brick as no combination of password will work.

My O2 contract for the 5 isn't due to renew until 23rd October 2014 so while I accept that I still have to pay the contract until then, would it be OK if I cancelled the direct debit on that date?

I have ordered a new contract phone, with O2 again, which will be delivered on Saturday, I would have gone for a 5s but can't afford that so went with a higher capacity 5c instead. I'm really just asking when the best date would be to cancel the direct debit for contract for the iPhone 5.

[Anonymous]

You are required to give 30 days notice by ringing O2 on 202 but don't cancel any direct debits until your bill has been fully paid.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

A guide to cancelling http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

Did the refresh tariff not interest you.

Apple do have a process to resetting your Apple ID and password and or you can contact them via iTunes.

https://iforgot.apple.com

http://support.apple.com/kb/ht5787

[Kevin1966]

Thanks for the response. I have been i ntouch with Apple and they have tried to get the account up and running again but it hasn't worked. Even iTunes isn't showing any purchases other than those I actually saved to my Mac.

I had a look at the refresh tariff but I didn't have the few hundred pounds required to end the contract. I don't object to paying for the rest of my contract term it was after all my own stupid fault, not that of O2. My contract renewal date is 23rd October, should I send the letter to cancel on the 18th September or a little earlier? Allow time for the letter to arrive and for O2 to action it.

[Bambino]

I'm a little confused. Did you take out a new contract because you bricked your phone? Why didn't you just take your sim and use it in a different phone?

[Anonymous]

You can cancel by telephone from 23rd Sept. I would send letter around 18th Sept by recorded delivery and phone through on 23rd. I too though am amazed Apple could give you access to save you this drama. You could also have bought a refurbished handset from the likes of CEX.

[Anonymous]

I'm confused as well...surely just because an Apple ID becomes corrupted/unusable it wouldn't render the phone useless any more?

If thats the case I'd be looking for some sort of recompense from Apple, and possibly giving the story to the press!

[jonsie]

Confusion reigns supreme. Apple id corrupt and buying another iphone? New id? All seems a little irrational to me, although not being an iphone user I'm sure there must be a very plausible explanation

[Anonymous]

The issue of an apple id would stop a user from downloading from iTunes , restoring the iOS and their would be issues possibly with i message etc.

More importantly the apple id and password are required for the Activation Lock which is designed to stop a finder of an iPhone to restore it and use it or sell it themselves.

As I've said in my earlier reply apple will assist someone with password issues as long as they pass the security parameters.

It wouldn't brick the phone.

Another avenue is to make an appointment via apples website at a genius bar in your most local apple store. 

[anticpated]

I'm saying nothing....

Just for the record, bricking any mobile handset is making it unsuable beyond description. I've came close a couple of times, stuck in a bootloop and cursing myself. In the end, I managed to fix them although I seem to be good with things like that.

[Touchwood]

[Bambino]

What's puzzling (and the OP has not come back to clarify this), is did they take out a new contract just so they could get a new phone, and are they letting the original iPhone 5 contract just lapse for the next six months until they cancel the direct debit? If that's what the OP has done, it isn't a very clever move. If my understanding as to what they've done is correct, the OP now is running two contracts, one which they aren't using. That makes no sense. Why didn't they just pick up a used phone in the interim until the contract is up and swap the sim? It isn't the sim that's corrupted, just the phone. Not only that, but if the OP is the the owner of the phone and can pass the security checks, Apple should be able to restore the phone to its original state.

As the OP has said they don't receive the new phone until tomorrow, so they would still have time to cancel this new phone and contract. Hopefully the OP will come back and explain in more detail what they've done.