Solved: Re: Live Chat closed down?

Anonymous · ‎12-12-2017

Has O2 live chat closed down? Been trying to get some advice as I want to upgrade my phone for 3 days now and no replies after an automated answer? Sat there for almost half an hour and nothing?

MI5 · ‎12-12-2017

Not as far as we know, but it does seem busy at the moment.
Is the question something we can help with?
You can also try calling although early morning is best time to call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-12-2017

Not as far as we know, but it does seem busy at the moment.
Is the question something we can help with?
You can also try calling although early morning is best time to call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎12-12-2017

It is showing as Busy so I would give up on live chat @Anonymous

Try ringing from the link above

Veritas Numquam Perit

O2

Live Chat closed down?

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan