on 03-05-2020 16:41
I have had my phone since September and my phone for some reason will not turn on. And I'm not able to contact anyone for help!
on 03-05-2020 17:00
Try this
Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
https://www.lifewire.com/what-to-do-when-your-iphone-wont-turn-on-2000281
03-05-2020 17:04 - edited 03-05-2020 17:13
03-05-2020 17:04 - edited 03-05-2020 17:13
@Amy97If the solution provided by @jonsie doesn't work, look at the link below to find the guide to use Skype. You can then either try customer service or Apple support.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...