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IWatch ESim not wotkimg

PLJ11
Level 1: Joiner
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Hi there

please help. 
I purchased an I watch ultra 2 and the data hasn’t worked since I purchased it. 

9 calls to 202. And a visit to the store. No help. 

my watch app has been spinning with O2 activating for 3 days. 

I was given a new watch and the same problem. 

many ideas before I melt the watch. 

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MI5
Level 94: Supreme
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@PLJ11 

All we know here Activate Apple Watch Guide 

Keep trying O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151812 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@PLJ11 

All we know here Activate Apple Watch Guide 

Keep trying O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
468 Views