Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9587 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383214 Views
  • 4 replies
  • 0 kudos

Upgrade

Hi I’m on the sky deals for upgrade it’s Apple iPhone 12 purple 5gb unlimited text and calls. Data rollover and 5G access no extra cost for £23. I’ve looked on your site as I’m an O2 and virgin customer and your price is not the same I was wondering ...

DonnaB by Level 1: Joiner
  • 658 Views
  • 2 replies
  • 1 kudos

O2 Suddenly Blacklisted my IMEI

I have original proof of purchase and the phone is nothing related to O2, I have been using this for 6 months with SIM free plan with a year contract in O2, Suddenly on Monday SIM 1 Not allowed error came, I thought it's some mast problem but did not...

FBub by Level 1: Joiner
  • 2123 Views
  • 12 replies
  • 0 kudos

Data access problem

I have an iPhone 6 which is unable to load websites (such as Google Maps e.g.) or even pictures when working from the 4G network. It works fine when I'm connected to a wi-fi network however. Can this be improved?

GB1962 by Level 1: Joiner
  • 747 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch Data Plan - Reference codes 15, 27, 32, 37

Hi, I'm trying to add a data plan for my Apple Watch. Each time I try, I get a different reference code (15 is most prominent). I used to have an Apple Watch data plan about 4 months ago. I'm following the normal steps Apple Watch App -> Mobile Data ...

DavidAllan by Level 1: Joiner
  • 3520 Views
  • 16 replies
  • 1 kudos

Resolved! Problem with Apple Watch

More info (Highlight to read)Hi everyone, since last Tuesday I can't add my Apple Watch to my account and use like cellular. O2 costumer service somehow blocked even my eSIM on my phone to try to make something. I've been tree times to the O2 store a...

Nicko76 by Level 1: Joiner
  • 708 Views
  • 2 replies
  • 0 kudos

Apple Watch Mobile Data: code 112

Hi, I purchased my Apple Watch Ultra 2 from John Lewis and have been trying to set up mobile data on my watch using the standard instructions (Watch -> Mobile Service -> Set Up Mobile Service) but when I log into O2, I get a message saying something ...

edmo141 by Level 1: Joiner
  • 1248 Views
  • 7 replies
  • 0 kudos

My charge to mobile has stopped working and I need it for work

Can someone allow me to use charge to mobile for third party apps. As I use them for work as a content creator. Each bill will be cleared monthly and on time. Please can you reactivate this as soon as possible so I can make essentially purchases for ...

Julie28 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Data keep dropped no reconnect

Got iPhone 15 pro since October 4G keep dropping no reconnect automatically been contact o2 live chat said doing reset network it works but few hours same issue for 4G dropped so I saw YouTube said try data mobile turn off then airplane turn on close...

Applefans by Level 1: Joiner
  • 1814 Views
  • 7 replies
  • 0 kudos