on 16-03-2018 11:42
16-03-2018 11:45 - edited 16-03-2018 11:49
16-03-2018 11:45 - edited 16-03-2018 11:49
@Rachael2018Follow the advice in this guide https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
Scroll down to the section where it says Download and Print your bill Here
Veritas Numquam Perit
on 19-03-2018 16:22
Cheers @Cleoriff for your help. @Rachael2018 Can you let us know if you managed to do this or if you need any additional help?
on 19-03-2018 18:48
on 19-03-2018 18:50
on 19-03-2018 18:50
on 19-03-2018 18:51
on 19-03-2018 18:51
@Rachael2018Unless you have saved all of your chat history it can't be done. Messenger has nothing to do with O2
Veritas Numquam Perit
on 19-03-2018 19:40
on 19-03-2018 19:40
Have a look here @Rachael2018 to see if anything helps https://community.o2.co.uk/t5/Other-Products-and-Services/Backing-up-your-phone/m-p/1114121#M29861
If not, let us know a bit more about what you are trying to do and for what purpose (as this is relevant to the advice given) and we'll try and help.
20-03-2018 16:09 - edited 20-03-2018 16:11
20-03-2018 16:09 - edited 20-03-2018 16:11
Did backing things up with iCloud help with this by any chance @Rachael2018? Let us know if you need any additional help with that?
Edited to remove info already given above by @MI5