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Help re cancelling an in shop 5S preorder

Anonymous
Not applicable
I got to the O2 shop to upgrade to the 5S. Paid £169.99 for a 4G/16Gb in slate. Told that they didn't have stock and delivery would be 1st November. I expressed my frustration but was told all 'network' shops in same boat. Also told that no different online, 6 week delays.
When I got home checked the website and saw that I could get exactly what I had ordered at the shop but delivered on Tuesday 24th September!!
My question is, can I cancel my shop order, get a refund if my £169.99 and then place an upgrade order online? Anyone done this or thought of doing it?
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Anonymous
Not applicable

Go back to the o2 shop and cancel asap.

 

o2 Customer Services Callcentres are swamped.

 

Then order one online as you wish.

 

Bear in mind delivery dates IMO will fluctuate !

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Anonymous
Not applicable

Go back to the o2 shop and cancel asap.

 

o2 Customer Services Callcentres are swamped.

 

Then order one online as you wish.

 

Bear in mind delivery dates IMO will fluctuate !

Message 2 of 2
2,364 Views