Re: Getting more data

Anonymous · ‎25-08-2015

Hi,

I seem to be using a lot of data. I go over the 5GB a month that I have on my plan. Is there a way to upgrade my data to a higher amount? I tried online but it didn't give me any option apart from 5GB sharer plan?

MI5 · ‎25-08-2015

Look in your MY O2 http://www.o2.co.uk/myo2
There is a change my tariff section which will show all that is available to you.
If there isn't enough there you can pay off your phone and take a new contract with a higher data value.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎25-08-2015

Hi you should be able to add data bolt ons via My O2

https://www.o2.co.uk/shop/tariffs/bolt-ons/

Veritas Numquam Perit

Bambino · ‎25-08-2015

5GB is a lot of data to use every month. Do you know what you're using it on? Do you turn your data off and update your apps using WiFi, or are your apps always updating in the background? Social media apps eat up a great deal of data if they're left on to update all the time.

I DO NOT WORK FOR O2

Anonymous · ‎04-09-2015

Perhaps have a watch of this video guide that I made, and see if you can find out which apps are using a lot of data, and from there, perhaps choose to only allow wifi on those apps. Might save you the need to purchase additional data

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