Frustrated!! Full strength bars and still can't get connect to network!

[Anonymous]

Hi All,

Advice Please.  I don't know whether it's O2 or iphone issues.

I often have trouble downloading emails or connecting to internet even though I can have full signal strength showing but cannot get online.

It happens everywhere.  I have tried my sim in other phones, so it's not a faulty sim or handset.  So I don't know whether O2's network is just rubbish or whether it's a combination of poor O2 service and iphone performance.

Anybody able to offer their input.  I travelled from York to Glasgow on the train today and for the full train journey I couldn't even send a text - wtf!!!

Seriously p'd off.

[jonsie]

Have a look in My O2 and check what data bolt on you have.

[Anonymous]

I have a 5GB data allowance.

[jonsie]

Is it idata?

[MI5]

Check you have the latest carrier update file installed and then reset your network settings.
Phone will reboot after this so try it again.
However, all networks coverage is notoriously bad on train routes, which is why many now provide wifi for passengers to use.

[Anonymous]

I can't see anything to tell me.  How do I find out?  Thank you.

[Anonymous]

I looked at my Mobile Date on my iphone and the "mobile data" settings shows idata.02.co.uk

[MI5]

What is your apn?
iData.o2.co.uk or mobile.o2.co.uk?
Whichever one it is, try the other as well.

[Anonymous]

Thanks.  I checked the carrier settings. 

The train was just the last straw.  This happens often.  I seem to show good signal strength but cannot get online and I don't have wifi at work or a wifi hotspot nearby.  So annoying.

[Anonymous]

its idata.o2.co.uk but I will try the other one thanks.