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Data allowances

Anonymous
Not applicable

Hi

 

I've got a 1Gb of Data allowance on my contract but during this month I have used this up, along with 1 x 500Mb bolt-on and yesterday I added a second 1 x 500Mb.  Of that second one it appears I used 100Mb of data yesterday.  I turn my 3G off overnight, I don't watch videos or stream radio on my phone, so I don't know how it's possible I'm spending so much on data.  

 

On my previous contract I only had 500Mb of data in my allowance. Any time I did go over this I would use about 800Mb max.

 

Does anyone know what the issue might be?

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Accepted Solutions

Anonymous
Not applicable

@Anonymous wrote:

Hi

 

I've got a 1Gb of Data allowance on my contract but during this month I have used this up, along with 1 x 500Mb bolt-on and yesterday I added a second 1 x 500Mb.  Of that second one it appears I used 100Mb of data yesterday.  I turn my 3G off overnight, I don't watch videos or stream radio on my phone, so I don't know how it's possible I'm spending so much on data.  

 

On my previous contract I only had 500Mb of data in my allowance. Any time I did go over this I would use about 800Mb max.

 

Does anyone know what the issue might be?


Hi,

 

 

 

I'm using an iPhone 5 with a 1gb data package and consider myself a heavy user and don't get near my limit.

 

 

You are aware you don't have to buy a bolt on and just make do with a throttled speed !

 

Your apps update in the back ground.

Updating apps uses data.

iCloud performs back ups automatically which uses data

Siri uses data.

Reading e mails uses data.

 

Go into settings, general, about and look right down at the bottom where it says diagnostics and usage. Choose don't send.

 

settings, privacy, Location services,system services{right at the bottom} = Turn them all off.

 

Their is lots of instances of using data if you GooGle search.

 

http://www.thestar.com/business/personal_finance/spending_saving/2012/11/16/10_ways_to_cut_your_mobile_phone_data_usage.html

 

If you ring 02 on 202 from your mobile they may be able to enlighten you on your usage.

 

If all else fails maybe a sim swap could possibly help. 

 

Turn off mobile data & 3g.

 

I do this when at home so my phone does not switch from WiFi to 3g when it goes to sleep.

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Message 2 of 4
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3 REPLIES 3

Anonymous
Not applicable

@Anonymous wrote:

Hi

 

I've got a 1Gb of Data allowance on my contract but during this month I have used this up, along with 1 x 500Mb bolt-on and yesterday I added a second 1 x 500Mb.  Of that second one it appears I used 100Mb of data yesterday.  I turn my 3G off overnight, I don't watch videos or stream radio on my phone, so I don't know how it's possible I'm spending so much on data.  

 

On my previous contract I only had 500Mb of data in my allowance. Any time I did go over this I would use about 800Mb max.

 

Does anyone know what the issue might be?


Hi,

 

 

 

I'm using an iPhone 5 with a 1gb data package and consider myself a heavy user and don't get near my limit.

 

 

You are aware you don't have to buy a bolt on and just make do with a throttled speed !

 

Your apps update in the back ground.

Updating apps uses data.

iCloud performs back ups automatically which uses data

Siri uses data.

Reading e mails uses data.

 

Go into settings, general, about and look right down at the bottom where it says diagnostics and usage. Choose don't send.

 

settings, privacy, Location services,system services{right at the bottom} = Turn them all off.

 

Their is lots of instances of using data if you GooGle search.

 

http://www.thestar.com/business/personal_finance/spending_saving/2012/11/16/10_ways_to_cut_your_mobile_phone_data_usage.html

 

If you ring 02 on 202 from your mobile they may be able to enlighten you on your usage.

 

If all else fails maybe a sim swap could possibly help. 

 

Turn off mobile data & 3g.

 

I do this when at home so my phone does not switch from WiFi to 3g when it goes to sleep.

Message 2 of 4
2,087 Views

Anonymous
Not applicable
Hi,

In addition to the above, was your old contract for a different type of phone, ie. non-iphone? If yes then call O2 to ensure they make changes to your service to operate for an iPhone. Data works differently so it 'could' be the cause.

Jonty.
Message 3 of 4
2,078 Views

Anonymous
Not applicable

thanks both.

 

I've been on an iphone for a few years now, just upgraded to the 5.  I've done all I can think of to stop wasting data like turning off siri/iCloud etc.  Guess I need to give the heavies a call.

Message 4 of 4
2,040 Views